As many items are made to order, please allow up to 14 days for painting and posting. Most ready made items will be posted out within 2-3 business days
Stickers and low value items are sent standard post with no tracking, you may upgrade to tracked delivery if wanted. All other parcels are sent tracked as this gives peace of mind to both myself and customers. Tracking numbers will be added to the dispatch notification so you can keep an eye on delivery expectations. Most parcels are sent via Royal Mail. In the U.K. they will usually be sent 2nd class signed for which should be delivered within 3 working days. International parcels are also sent via Royal Mail and should be delivered within 10-14working days (although please allow for possible delays at customs). I may occasionally use a courier service for larger orders or ones that require an express delivery.
If you require a faster delivery option, please get in touch and I can obtain a quote for you.
Shinycraft is not responsible for any extra charges incurred at customs on international orders, it is the buyers responsibility to pay these charges. Any delays due to customs or deliveries having to be rescheduled is not the responsibility of Shinycraft.

Custom orders are welcome at Shinycraft, however please note that no work will be started until payment has been completed. As these often require extra designing and research, please be aware that prices may be slightly higher than on ready to post items. Photographs will be sent to customers so that any issues may be addressed before posting.